Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
** The results from tests conducted by Sony under the following conditions: daily usage of 360 minutes for internet browsing, video playback, gaming, and other functions, with 1080 minutes of standby time, based on a median Xperia user’s battery usage profile. The actual battery performance may vary depending on your usage and environment
Click here to view the Product Information Sheet:
Packaging List
1 x Transceiver (with embedded battery)
Handset: One year
Xperia Care Customer Service Centre
Address: Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong
Opening Hours: 11:00 to 20:00, Monday to Sunday
Xperia Care Hotline
Hotline: (852) 2833-5129Service Hours: 09:00 - 18:00, Monday – Sat. Sun & Public Holiday closed
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).